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What is an Evaluation?

An evaluation in Galtea represents the assessment of inference results from a session using the evaluation criteria of a metric. Evaluations are now directly linked to sessions, allowing for comprehensive evaluation of full sessions containing multiple inference results for multi-turn dialogues.
Evaluations don’t perform inference on the LLM product themselves. Rather, they evaluate outputs that have already been generated. You should perform inference on your product first, then trigger the evaluation.
The only way to create evaluations is programmatically by using the Galtea SDK but they can be viewed and managed on the Galtea dashboard.

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Evaluation Lifecycle

Evaluations follow a specific lifecycle:
1

Creation

Trigger an evaluation. It will appear in the session’s details page with the status “pending”
2

Processing

Galtea’s evaluation system processes the evaluation using the evaluation criteria of the selected metric
3

Completion

Once processed, the status changes to “completed” and the results are available

Test

A set of test cases for evaluating product performance

Test Case

Each challenge in a test for evaluating product performance

Session

A full conversation between a user and an AI system.

Metric

Ways to evaluate and score product performance

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SDK Integration

The Galtea SDK allows you to create, view, and manage evaluations programmatically. This is particularly useful for organizations that want to automate their versioning process or integrate it into their CI/CD pipeline.

Evaluation Service SDK

Manage evaluations using the Python SDK

GitHub Actions

Learn how to set up GitHub Actions to automatically evaluate new versions

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Evaluation Properties

The properties required for an evaluation depend on which method you use:

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For create_single_turn() (Single-Turn Evaluations)

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Version ID
string
required
The ID of the version you want to evaluate.
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Session ID
string
required
The ID of the session containing the inference results to be evaluated.
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Metrics IDs
list[Metrics]
required
A list of the metrics used for the evaluation.
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Actual Output
Text
required
The actual output produced by the product’s version. Example: “The iPhone 16 costs $950.”
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Test Case ID
Test Case
The test case to be evaluated. Required for non-production evaluations.
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Input
Text
The user query that your model needs to answer. Required for production evaluations where no test_case_id is provided.
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Is Production
boolean
Set to True to indicate the evaluation is from a production environment. Defaults to False.
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Retrieval Context
Text
The context retrieved by your RAG system that was used to generate the actual output.
Including retrieval context enables more comprehensive evaluation of RAG systems.
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Latency
float
Time lapsed (in ms) from the moment the request was sent to the LLM to the moment the response was received.
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Usage Info
Object
Token count information of the LLM call. Use snake_case keys: input_tokens, output_tokens, cache_read_input_tokens.
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Cost Info
Object
The costs associated with the LLM call. Keys may include cost_per_input_token, cost_per_output_token, etc.
If cost information is properly configured in the Model selected by the Version, the system will automatically calculate the cost. Provided values will override the system’s calculation.

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Evaluation Results Properties

Once an evaluation is created, you can access the following information:
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Status
Enum
The current status of the evaluation. Possible values:
  • Pending: The evaluation has been created but not yet processed.
  • Success: The evaluation was processed successfully.
  • Failed: The evaluation encountered an error during processing.
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Score
Number
The score assigned to the output by the metric’s evaluation criteria. Example: 0.85
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Reason
Text
The explanation of the score assigned to the output by the metric’s evaluation criteria.
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Error
Text
The error message if the evaluation failed during processing.